Privacy Policy

**Privacy and Personal Data Protection Policy** **1. Introduction and Data Controller** At masifhanem.com ("Site"), protecting the privacy of our visitors' and customers' personal data is our top priority, in compliance with the Turkish Personal Data Protection Law No. 6698 ("KVKK"). This Policy is prepared to inform all users who become members, make purchases, or visit the Site about how their personal data is processed. **Data Controller:** [Your Full Trade Title] **2. Processed Personal Data and Purposes** In the scope of our furniture production and sales activities, the following personal data is processed: * **Identity Data:** Name, surname, T.C. ID number (required for invoicing). * **Contact Data:** Phone number, e-mail address, delivery and billing addresses. * **Transaction Security Data:** IP address, Site login/logout times, device information. * **Financial Data:** Bank account information, credit card details (for payment processing; card details are not stored on our systems). * **Legal Process Data:** Order history, warranty information. **Processing Purposes:** * Receiving, producing, shipping, and delivering orders. * Keeping invoices and official ledger records (as required by the Tax Procedure Law and relevant legislation). * Measuring customer satisfaction, organizing assembly and delivery. * Fulfilling legal obligations. * Informing about our products and services (subject to explicit consent). **3. Transfer of Personal Data** Your personal data may be transferred to: * Cargo and logistics companies (for delivery), * Banks and payment institutions (for payment transactions), * Government agencies and authorized authorities (within the scope of legal obligations), * Domestic/foreign server providers (within the framework of data security measures). **4. Your Rights as a Data Subject (KVKK Article 11)** Pursuant to Article 11 of the KVKK, you have the right to apply to [Your Full Trade Title] to: * Learn whether your personal data is processed, * Request information if it has been processed, * Learn the purpose of processing and whether they are used in accordance with the purpose, * Know the third parties to whom they are transferred domestically or abroad, * Request correction if processed incompletely or inaccurately, * Request deletion or destruction pursuant to KVKK Article 7, * Request that correction, deletion, or destruction operations be notified to the third parties to whom they are transferred, * Object to the emergence of a result against you through analysis of processed data exclusively by automated systems, * Claim compensation for damages incurred due to unlawful processing. **Application Method:** You can submit your requests regarding your rights to [info@masifhanem.com] via e-mail, along with identifying information to verify your identity in accordance with the KVKK. Applications will be concluded within 30 days at the latest. **5. Data Security** Technical (SSL encryption, firewalls) and administrative measures are taken to ensure the security of your personal data. All necessary precautions are applied against the risk of unauthorized access, disclosure, or loss. **6. Cookies** Our site uses cookies to improve user experience and analyze traffic. You can disable cookies in your browser settings, but this may affect some functions of the site. For detailed information, you can review our Cookie Policy. **7. Amendments and Enforcement** This Policy may be updated due to legislative changes. The current Policy enters into force on the date it is published on the Site. **8. Contact** For questions regarding privacy and your personal data: **E-mail:** [info@masifhanem.com] **Address:** [Your Full Company Address]